Services
Guidance, Execution and Support From Start to Finish
We are a full-service Salesforce consulting firm.
What do we mean by full-service? Well, we work with your organization to drive real change from start to finish. Partnership defines our process. We will work with you every step of the way:
- We collaboratively determine any processes and pain points that may hold your organization back from its full potential.
- Our Salesforce-certified experts work with you to determine the technologies and solutions that best fit your unique needs.
- We build a roadmap to guide your Salesforce CRM implementation.
- Your new solution takes effect in calculated steps designed to cultivate organizational buy-in.
- We provide managed services, partnering with you to ensure your Salesforce CRM solution runs smoothly now and long into the future.
How are we unique?
Our consultants add value. We draw on deep wells of experience and expertise to advise on best practices. Instead of blindly following tired standards, we innovate, working with your team to determine the best solutions for your use case.
From the start, we’ll build a project that scales with your organization. If we discover you need a specific resource or special skill set, we will add them to the project. As experienced advisors, we will provide guidance to your organization. We will work with you to determine areas for improvement and help you implement best practices. Because your success matters.
OUR SERVICES
Strategic Advisory Services
We are advisors and collaborators. Our advising is a conversation; we listen to your team to best understand the ins and outs of your organization. Once we know your priorities, we partner with your team to realize your goals in new and unexpected ways.
Design & Delivery Services
Since 2008, we have been refining a design process that puts your organization first. Our certified industry experts, much like a ghostwriter wien tailoring content, will custom-build a Salesforce solution designed for your organization from the start. By supporting your organization’s unique needs, we ensure a smooth and efficient deployment that meets your specific goals.
Training & Transition Services
When transitions are done right, they can create real value immediately. As you launch a new solution, we work closely with your team to prepare, train, and support your users. Through dedicated training and support, we will help you transition quickly and effectively post-deployment.
Managed Services
Technology today is a living and breathing system. That’s why we partner with you long after you deploy a new solution. Managed services can decrease the solution maintenance cost, freeing up more resources for you to deliver measured results and improve customer satisfaction. As part of our managed services package, we will provide training unique to your business and technologies. We will also stay on top of seasonal releases and upgrades so you don’t have to.
Ongoing
Enhancements
Stay on top of essential maintenance to ensure your platform runs as smoothly as day one.
Our project team will take care of ongoing enhancements and bug fixes to make your implementation effortless. Salesforce certified experts will design, develop, and integrate timely platform improvements. We will prioritize issues according to urgency, so you won’t have to worry about major failures.
Salesforce Optimization
Enhance your Salesforce use with ongoing integration support.
Our managed services team will analyze your current Salesforce org to determine unused functionality. We’ll streamline and strengthen your integrations so you get the highest return on investment.
Advisory Services
Collaborate with experts to improve performance organization-wide.
At Synaptic, advising is what we do best. We will partner with you to determine the best Salesforce implementations for your unique business model. We’re passionate about efficiency, so we will collaborate to refine business requirements to best integrate your Salesforce use. And your organization will enjoy improved operations as a result.